Question 1

What is Combined Intelligence?

Accepted Answer

Combined Intelligence = artificial + human intelligence. We believe that an algorithm plus a person is stronger than either by itself, so we have designed all of our products based upon a "human-in-the-loop" principle. We do not trust the robots to get it right all the time; they make mistakes. (So do the humans, by the way).   We purposefully build our products to incorporate people, accepting that even with the cutting-edge AI used by our products, we will not be able to eliminate humans from the work that we focus on in our business. Thus, we named this concept Combined Intelligence.

Question 2

Who are LegalSifter's clients?

Accepted Answer

The vast majority of our clients are companies, universities, or government entities. We also serve law firms, With over 1,400 organizations on our applications and growing, our clients range in size from a 1-person consulting firm to global 500 publicly-traded corporations. We have clients in at least 32 industries, including the following:  Accounting, Aerospace & Defense, Alternative Legal Service Providers, Banking, Bar Association, Biotechnology, Chemicals, Construction, Consulting, Education, Electronics / Technology, Energy, Engineering, Finance, Food & Beverage, Government, Healthcare, Insurance, Law Firms, Manufacturing, Media, Mining, Pharmaceuticals, Private Equity Retail, Software, Staffing, Telecommunications, Transportation, Utilities, and Venture Capital.

Question 3

Are you a contract lifecycle management (CLM) provider?

Accepted Answer

Yes, No, and Stop Buying CLMs.   1) Yes. LegalSifter Organize Concierge includes a CLM at no additional cost from one of our CLM partners.   2) No. LegalSifter Review, LegalSifter Review Concierge, LegalSifter Organize, LegalSifter Organize Concierge (when offered on top of a Clients pre-purchased CLM) are complimentary to the CLMs available on the market.  3) Don't Buy CLM. We believe that clients shouldn't buy a CLM. They cannot maintain it.    They should purchase a Contract Administration as a Service (CAAAS) product like LegalSifter Organize Concierge with a data quality guarantee. Let contract administration experts organize signed agreements while you run your business.

Question 4

Why do you say "Don't Buy CLM?"

Accepted Answer

Don't Buy CLM. We believe that organizations shouldn't buy a CLM. They cannot maintain it.   Manage your contracts like you manage your money at a bank: When you deposit a check at a bank's ATM, you expect the money to appear on your banking app on your phone in seconds. You do not care how the money got to your phone or what the software is called. You only want to manage your financial life.   CLMs don't operate like a bank ATM. If banks operated like CLMs, you would have to deposit your check, walk around the other side of the ATM and pull it out of the machine, carry it to the vault, login into another piece of software, enter the check amount, the payor, the payor's address, the payee, the check date, the account number, the routing number, issue and maintain login credentials to the payee, design and organize reports for the payee and the payor, etc. None of those activities are core to running your financial life, just as maintaining a CLM repository is not core to running your business.      Organizations should purchase a Contract Administration as a Service (CAAAS) product like LegalSifter Organize Concierge with a data quality guarantee. Let contract administration experts organize signed agreements while you run your business.

Question 5

Is LegalSifter global?

Accepted Answer

Yes. LegalSifter has clients and partners headquartered in 17 countries around the world. Many of our Enterprise clients have operations on multiple continents.

Question 6

Do your products include free updates?

Accepted Answer

Yes. All of our subscriptions include free updates for our clients. Because our software is delivered as a service in the cloud, clients receive these updates automatically.  We release weekly, usually on Wednesdays. Clients and partners may expect new and improved Sifters, new and improved advice for LegalSifter Review, and ongoing software enhancements for LegalSifter Review and LegalSifter Organize in our weekly releases.   For clients and partners of LegalSifter Organize Concierge that receive a free contract lifecycle management (CLM) system as part of their subscription, each CLM has a unique release schedule. In all cases, CLM upgrades are delivered at no additional charge.

Question 7

Do you offer unlimited free training for your products?

Accepted Answer

Yes. All of our products include unlimited free training, offered in live online video conferences or through self-paced videos and documentation available in our 24x7x365 Online Help Center, accessible through LegalSifter Review and LegalSifter Organize.

Question 8

Do you offer unlimited free technical support for your products?

Accepted Answer

Yes. LegalSifter offers unlimited free technical support from Client Support within our Sifting Services team five (5) days a week from 8 a.m. to 8 p.m., Monday through Friday, Eastern Time, not including the following USA holidays: New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.   Clients and partners may reach us via chat on www.legalsifer.com, chat within LegalSifter Review, email at help@legalsifter.com, or phone at +1 724-221-7438 (SIFT). LegalSifter offers emergency support on weekends and off-hours.   Clients and partners may access at any time self-paced videos and documentation available in our Online Help Center, accessible through LegalSifter Review and LegalSifter Organize.

Question 9

Are your products integrated?

Accepted Answer

Yes. LegalSifter Review and LegalSifter Organize are delivered on the same platform (as of May 2022). Clients may integrate these products to contract lifecycle management (CLM) software or other applications through LegalSifter API. LegalSifter Review Concierge and LegalSifter Organize Concierge are services that integrate with any application.

Question 10

How do you handle enhancement requests?

Accepted Answer

Clients and partners may submit enhancement requests through help@legalsifer.com or directly to their assigned Growth team member. Clients and partners may also request new Sifters specifically with our Sifter Ideas form.

Question 11

What is a Sifter?

Accepted Answer

A Sifter is a piece of software trained to read text and look for a specific concept. It reads novel language, learns from experience, and improves over time. Our Sifters use machine learning and natural language processing, types of AI, along with a number of other advanced search techniques.

Question 12

Does your AI use Machine Learning (ML)?

Accepted Answer

Yes. We use advanced machine learning to keep our Sifters improving.

Question 13

How accurate are your Sifters?

Accepted Answer

On average, our Sifters F1 accuracy score is 95%, with our latest Sifters at 97% or higher.  We use Precision, Recall, and F1 to measure the performance of our Sifters. For an in-depth look at these metrics and surrounding concepts, read this nice blog entitled, "4 things you need to know about AI: accuracy, precision, recall and F1 scores," from Lawtomated.   A Sifter must hit a minimum precision score of 90%, a minimum recall score of 95%, and a minimum F1 of 93% to be published within our products. The average F1 for all of our Sifters is just above 95% and rising (Sifters improve over time). The Sifters coming out of our Sifter Factory in the last year are starting at 97%+.   These F1 scores materially outpace human performance. That doesn't mean that the Sifters are "smarter" then people, but it does mean that a collection of Sifters is more likely to accurately classify and analyze contract concepts then a human.

Question 14

How many Sifters do you have?

Accepted Answer

As of May 2022, over 1,850. Our Sifter Library is one of the largest contract algorithm databases in the world.

Question 15

Do all clients and partners have access to the complete Sifter Library?

Accepted Answer

Access to specific Sifters depends on your subscription:  All LegalSifter Review Professional Edition, LegalSifter Organize, and LegalSifter Organize Concierge clients have access to the complete Sifter Library.   All LegalSifter Review Essentials Edition, LegalSifter Engine, and LegalSifter API clients have access to the Sifters determined by the terms their subscription.

Question 16

What if you don't have a Sifter for a concept that I need?

Accepted Answer

Clients and partners may suggest Sifters for our Sifter Library through our Sifter Ideas form or sponsor a Sifter through the Sifter Sponsorship program. We consistently work to accommodate our client and partner requests with new Sifters that meet their needs.

Question 17

Does your AI use Natural Language Processing (NLP)?

Accepted Answer

Yes. We use the most advanced NLP in our Sifters. The technology, among other things, allows our Sifters to read language that they have never seen before. The ability of Sifters to read novel language is critical in contracts, as most agreements have unique phrasing.

Question 18

What is the Sifter Library?

Accepted Answer

The Sifter Library includes a description of the Sifters that are available to our clients today, with the exception of a detailed list of FAR and DFARS Sifters that cover standard provisions in both the Federal Acquisitions Regulations System (FAR) and the Defense Federal Acquisition Regulation Supplement (DFARS). The Sifter Library is updated weekly.

Question 19

Do Sifters get smarter over time?

Accepted Answer

Yes. Sifters are consistently improved with the help of Sifter Trainer reports and focused research and development efforts from our Data Science and Content Development teams. When we started in 2013, our Sifters were performing at F1 levels around 90%. Now they exceed 97%. We will continue to improve the performance of our Sifters as our user base grows and our technology advances.

Question 20

What is the Sifter Trainer?

Accepted Answer

Our Sifters continuously improve with crowdsourced feedback from our clients, partners, and team members. Sifter Trainer is a feature of both LegalSifter Review and LegalSifter Organize for clients, partners, and team members to report Sifter errors. Once our Content Development team confirms the accuracy of a Sifter Trainer report, we will retrain the Sifter that made the error within 5-10 business days and release the improved Sifter back into production.

Question 21

What are Sifter Ideas?

Accepted Answer

We maintain a Sifter Roadmap that determines which Sifters we will build next. We build the Sifter Roadmap based upon the document types that we intend to cover with LegalSifter Review and LegalSifter Organize, Sifters paid for by clients and partners through our Sifter Sponsorship program, and requests from our clients and partners through Sifter Ideas.   Any client or partner that has a suggestion for a Sifter may complete a Sifter Ideas form, after which our Content Development team will determine whether we will put it on the Sifter Roadmap within 5-10 business days.

Question 22

What is the Sifter DB?

Accepted Answer

The Sifter DB is an internal database comprised of the public and private contracts that we have collected over all of our years in business. We are fortunate that nearly 80% of our clients allow us to use their private contracts for research and development purposes confidentially. We chop up the contracts in the Sifter DB into little pieces and use them in the Sifter Factory to create new and improved Sifters.

Question 23

Do Sifters make mistakes?

Accepted Answer

Yes. Just like people, our Sifters make errors. Clients and team members report Sifter errors through our Sifter Trainer, a feature of both LegalSifter Review and LegalSifter Organize. Once our Content Development team confirms the accuracy of the report, we will retrain the Sifter that made the error within 5-10 business days and release the improved Sifter back into production.

Question 24

What is the Sifter Sponsorship program?

Accepted Answer

Clients and partners who want Sifters for concepts uncovered by our Sifter Library may sponsor a Sifter for $2,500.00. We'll build the Sifter immediately, jumping the line in the Sifter Factory. We'll also credit the $2,500.00 Sifter Sponsorship Fee against any current subscriptions fees.

Question 25

How do you build your Sifters in your Sifter Factory?

Accepted Answer

Each Sifter is built in our Sifter Factory, a team of data scientists and attorneys charged with using some of the most advanced AI in the world to train algorithms that can read a contract. Each Sifter goes through a 9-stage development process involving 1-2 data scientists and 2-3 attorneys. It takes 1-5 weeks for our team to create a Sifter. We release new and improved Sifters every week.  Thanks to the generous support of the vast majority of our clients who allow us to confidentially use their agreements to train Sifters, we have built up our Sifter DB with private and public contracts from around the world. For each Sifter, our attorneys and data scientists will find and review hundreds and thousands of phrases and sentences from a cross-section of our Sifter DB. Once we have enough examples of a concept, our data scientists will craft an algorithm until it hits our minimum recall, precision, and F1 quality metrics. When the Sifter meets or exceeds those standards, we release the Sifter to our Sifter Library, LegalSifter Review, LegalSifter Organize, and our clients.  Ken Adams, our Chief Content Officer and one of the top contract minds in the world, David Batt, Director of Sifter Operations, and Lars Mahler, our Co-Founder and Chief Science Officer oversee the Sifter Factory.

Question 26

What is the Sifter Improvement Program?

Accepted Answer

We use client and partner contracts to improve the quality of our Sifters for everyone as part of our Sifter Improvement Program. With more clients, partners, and contracts, we make our Sifters more accurate, faster. Essentially, we chop contracts up into little pieces—words, phrases and sentences—and feed them to our algorithms.   If you consent, we will use your contracts for Sifter research and development. Under no circumstances will your contracts be disclosed or identifiable to any third party, other than subcontractors involved in Sifter research and development. Without your consent, we will not use your contracts, other than as needed to provide technical support on your account.

Question 27

Who are LegalSifter's Combined Intelligence Partners?

Accepted Answer

LegalSifter partners with six types of organizations through our Combined Intelligence Partner Program:   1) Contract Lifecycle Management (CLM) software providers.  2) Non-CLM software providers.   3) Law Firms and Alternative Legal Service Providers (ALSPs).  4) Consulting firms.  5) Insurance companies.  6) Other organizations that do not neatly fit into one of the 5 categories above (e.g., bar associations, etc.).  In general, we are open to referral, reseller, and other commercial variations of partner relationships. We have built our products to complement and make money for our partners.   Click here for a complete list of our partners.

Question 28

Does LegalSifter partner with contract lifecycle management (CLM) software providers?

Accepted Answer

Yes.  LegalSifter is a complementary partner to CLM software providers. We work with CLMs in five ways today as follows:  1) We include CLMs in LegalSifter Organize Concierge. We encourage the world to stop directly buying CLMs with our Don't Buy A CLM campaign. Clients consistently struggle to implement and maintain CLMs. It's not core to who they are and never will be. CLMs give us permission through a reseller agreement to bundle in their software with LegalSifter Organize Concierge as a supplier to LegalSifter The client pays us and we pay the CLM. We bring the CLM new clients without the CLM having to do the sales and marketing. We will manage as much of or all of the implementation, depending upon the CLM's complexity; we will work together with the CLM on implementation as needed.   2) Mutual Referral Relationship. CLMs and LegalSifter setup a referral relationship between each other.  3) CLMs integrate, co-brand, and resell LegalSifter products. CLMs do not typically offer what we have. Our products were built specifically to complement the gaps in the CLM implementations. Through LegalSifter API, CLMs integrate LegalSifter Review and LegalSifter Organize into their platforms on a co-branded basis.   4) CLMs purchase LegalSifter products on a co-brand or white-label basis. Through LegalSifter API and LegalSifter Engine, CLMs integrate our Sifters, LegalSifter Review, and LegalSifter Organize on a white-label or co-branded basis.   5) Something else. CLMs approach us with new, innovative ways to partner that we have not thought of previously.

Question 29

Does LegalSifter partner with insurance companies?

Accepted Answer

Yes. LegalSifter works with insurance companies in three ways as follows:  1) Insurance companies integrate, co-brand, and resell LegalSifter products. Insurance companies are interested in reducing the risk of bad contracts for their customers, differentiating their products, improving their revenues and margins, and offering thought leadership. For an example, see our relationship with Victor Insurance, a subsidiary of Marsh McLennan.   2) Insurance companies purchase LegalSifter products. Insurance companies have lots of internal contract pain. Insurance ranks as a top-5 industry segment within our client base.  3) Something else. Insurance companies regularly approach us with new, innovative ways to partner that we have not thought of previously.

Question 30

Does LegalSifter partner with law firms and alternative legal service providers (ASLPs)?

Accepted Answer

Yes.  LegalSifter works with law firms and alternative legal service providers (ASLPs) in four ways as follows:  1) Law firms and ASLPs integrate, co-brand, and resell LegalSifter products. Law firms and ASLPs are interested in reducing the risk of bad contracts for their customers, differentiating their products, improving their revenues and margins, and offering thought leadership. For an example, see our relationship with TLT LLP.   2) Law firms and ASLPs purchase LegalSifter products. Law firms and ASLPs have lots of internal contract pain and rank as as a top-5 industry segment within our client base.  3) Mutual Referral Relationship. Law firms and ASLPs setup a mutual referral relationship with LegalSifter.   4) Something else. Law firms and ASLPs regularly approach us with new, innovative ways to partner that we have not thought of previously.

Question 31

Does LegalSifter partner with software companies?

Accepted Answer

Yes. We work with software companies in four ways today as follows:  1) Mutual Referral Relationship. Software companies and LegalSifter setup a referral relationship between each other.   2) Software companies integrate, co-brand, and resell LegalSifter products. Software companies do not typically offer what we have. Through LegalSifter API, software companies integrate LegalSifter Review and LegalSifter Organize into their platforms on a co-branded basis.   3) Software companies purchase LegalSifter products. Software companies have lots of internal contract pain and rank as as a top-5 industry segment within our client base.  4) Something else. CLMs approach us with new, innovative ways to partner that we have not thought of previously.

Question 32

Does LegalSifter partner with service providers and consulting firms?

Accepted Answer

Yes.  LegalSifter works with service providers and consulting firms in five ways as follows:  1) We include service and consulting firm offerings in LegalSifter Organize Concierge. Examples include the following: Digitization of paper contracts. Change management consulting. Software integration expertise. Process redesign.  2) Service providers and consulting firms integrate, co-brand, and resell LegalSifter products. Service providers and consulting firms are interested in reducing the risk of bad contracts for their customers, differentiating their products, improving their revenues and margins, and offering thought leadership. For an example, see our relationship with BlueBurro.   2) Service providers and consulting firms purchase LegalSifter products. Service and consulting firms have lots of internal contract pain and rank as as a top-5 industry segment within our client base.  3) Mutual Referral Relationship. Service providers and consulting firms setup a mutual referral relationship with LegalSifter.   4) Something else. Service providers and consulting firms regularly approach us with new, innovative ways to partner that we have not thought of previously.

Question 33

Who is the ideal LegalSifter Review user?

Accepted Answer

LegalSifter Review was built by lawyers, data scientists, software engineers, and business operators for anyone has the time to review and negotiate contracts, and has a "do-it-yourself" mindset.  If you are the kind of person who reviews agreements and is willing to dig into the details and has the time, LegalSifter Review is a great fit for you.  If either you do not have the time, or you are the kind of person who only wants to know, "can I sign it or not," and is not interested in the details, you should purchase LegalSifter Review Concierge and let us do it for you.

Question 34

When do I use LegalSifter Review?

Accepted Answer

LegalSifter Review has 6 classic use cases. The most frequently cited use case is when a user must negotiate on the counterparty paper. People find it hard to review another party's paper, particularly when trying to understand risky omissions. LegalSifter Review is invaluable when reading an agreement you have never seen.     At times, you have to create a new contract. Double-checking your draft before it goes to the counterparty with LegalSifter Review ensures you do not leave out provisions that protect you.     If you send out your agreement, and the counterparty marks it up, LegalSifter Review will help you quickly understand what changed.   Double-checking your teammate's draft before it goes to the counterparty or a client is another good use of LegalSifter Review.   Buyers who must negotiate on supplier's papers may use LegalSifter Review to conduct the first round of negotiation with the fifth classic use case. The supplier will sift their own paper in a buyer-branded version of LegalSifter Review, filled with negotiating points that the buyer normally shares with the supplier openly. The supplier, who is highly motivated to get the deal done, will do the first redline, saving everyone lots of time and money as they modify their paper for what the buyer expects. The buyer only has to give the supplier a username and password to LegalSifter Review.     Finally, when buyers make suppliers negotiate on buyer paper, suppliers often make lots of redlines because (a) they do not agree and (b) they do not understand. Buyers who are used to getting their own paper will save themselves a lot of time by allowing suppliers to sift the buyer paper inside LegalSifter Review. Our product, filled with buyer points of view that the buyer would share normally, will allow the supplier to make redlines with more context concerning the buyer's intent. The extra context helps the supplier make fewer or more acceptable redlines, saving everyone time and money.

Question 35

What contract types does LegalSifter Review read?

Accepted Answer

LegalSifter Review is appropriate for most English-language, business-as-usual agreements, defined as what any procurement function spends up to 80% of its time negotiating.   Business Associate Confidentiality / Non-Disclosure Consulting Data Processing General Terms & Conditions / Boilerplate Goods Hotel Information Security Leases Privacy & GDPR Service Shipping: Truckload Transportation & Brokerage Software and IT Sponsored Research

Question 36

Will LegalSifter Review make me faster?

Accepted Answer

Yes, typically. "Up to 80% faster" is the most accurate statement. Context matters. We tend to define speed in terms of how fast a single person will review an agreement with and without LegalSifter Review.   If you are negotiating an agreement over about which you have a lot of competency, you should see tremendous improvements in speed as learn to you work seamlessly with our Sifters over subject matter that you understand.   If you are negotiating an agreement over which you have limited competency, you will not enjoy the fastest gains of all of our users, as you will spend more time familiarizing yourself with the concepts and advice from LegalSifter Review. That said, if LegalSifter Review allows you to review a contract that you would otherwise have to pass on to other people, the aggregate time savings vs. what you would have had to spend with multiple people may outpace all of our users.   If you would rather not review contracts at all, do not like technology, and do not have a lot of contract competency, you are better off buying LegalSifter Review Concierge. Have someone else do it for you.

Question 37

May I share sifted documents in LegalSifter Review with teammates or 3rd parties?

Accepted Answer

Yes. All LegalSifter Review editions allow teammates to review, redline, and comment on the same sifted agreement with our simple sharing feature. Professional edition clients may also setup LegalSifter Review to accommodate collaboration and negotiation with a counterparty.

Question 38

How long does it take to implement LegalSifter Review?

Accepted Answer

LegalSifter Review Essentials edition clients: Implementation is limited to setting up a username and password and a 30-minute user training that we encourage all users to attend. LegalSifter Review is preconfigured with out-of-the-box advice, Sifter Settings, and Document Types, so but for a few administrative settings and some training, implementation is simple.  LegalSifter Review Professional edition clients: LegalSifter Review is usable immediately but for usernames, passwords, and a 30-minute user training, as it also comes with out-of-the-box advice, Sifter Settings, and Document Types. When configuring Document Types clients should expect to spend the following amount of time:  4-16 hours of work to create your first Document Type with one of our attorneys. 1-4 hours of work for each Document Type after the first one. 1-4 hours of refresh work each month or each quarter to keep your advice and Document Types fresh. 1-2 hours of administrator training for your Admins. 30 minutes of training for each user.   Some clients knock out this work in days. Some take longer.   __________  LegalSifter Review Professional clients implement in five stages, led by one of our Sifting Services lawyers. ​ Essentials clients implement in two stages: Launch and Health Check.

Question 39

Does LegalSifter Review have a clause library?

Accepted Answer

Yes. LegalSifter includes recommended or sample clauses with each of its Sifters in its out-of-the-box advice and in the Sifter Library.

Question 40

Who writes the out-of-the-box advice in LegalSifter Review?

Accepted Answer

LegalSifter Review includes out-of-the-box advice for all clients. Attorneys with relevant experience within the Document Type write our out-of-the-box advice. For example, see the following:  Business Associate Agreement advice was written by Dan Mulholland from Horty Springer, one of the top law health law firms in the United States.  Our software advice was built with support from David Tollen, a LegalSifter advisor and author of The Tech Contracts Handbook.  Our truckload transportation and brokerage advice was built by Transaction Expeditors, a subsidiary of Frost Brown Todd, one of the top law firms for truckload transportation in the United States.  Ken Adams, our Chief Content Officer and the author of A Manual of Style for Contract Drafting, manages the advice within LegalSifter Review. He is the leading authority on the building blocks of contract language and has conducted hundreds of Drafting Clearer Contracts training sessions around the world, online, and in-person.

Question 41

Is the advice different for buyer vs. supplier, landlord vs. tenant, etc.?

Accepted Answer

Yes, if appropriate. Some concepts require different advice based upon your position in the negotiation - buyer vs. supplier, landlord vs. tenant, etc. When the advice diverges, the advice included in LegalSifter Review out of the box varies, as do the Sifter Settings (i.e., the controls over Sifter behavior). Buyers should expect different contract negotiation advice than suppliers.   When the advice does not diverge, the advice is the same regardless of your position.

Question 42

May I configure LegalSifter Review with our organization's advice?

Accepted Answer

Yes. If you are a LegalSifter Review Professional edition client, you may configure the advice, Sifters, and Sifter Settings for your organization. Configuration is a no-code process accomplished with anyone who is competent with both contract provisions and your organization's negotiation strategies.  LegalSifter Review Essentials edition clients use the product out of the box and are unable to configure the advice, Sifters, or Sifter Settings.

Question 43

How do I keep my advice up to date?

Accepted Answer

LegalSifter Review Essentials edition clients: Advice improvements to our out-of-the-box Document Types happen automatically.  LegalSifter Review Professional edition clients: We recommend one of the following strategies:  Spend 1-4 hours a month or a quarter reviewing and updating your the latest Sifters, Sifter Settings, and advice available from LegalSifter Review.   Hire LegalSifter to refresh your Document Types quarterly with LegalSifter Review Refresh. See your Growth representative to learn more.

Question 44

Does LegalSifter Review replace our contract negotiation playbook?

Accepted Answer

Yes. LegalSifter Review will completely replace all contract negotiation playbooks for contract types for which we have coverage. LegalSifter Review is a much better solution than a regularly out-of-date, unwieldy contract playbook.   LegalSifter Review is appropriate for most English-language, business-as-usual agreements, defined as what any procurement function spends up to 80% of its time negotiating.   Business Associate Confidentiality / Non-Disclosure Consulting Data Processing General Terms & Conditions / Boilerplate Goods Hotel Information Security Leases Privacy & GDPR Service Shipping: Truckload Transportation & Brokerage Software and IT Sponsored Research

Question 45

Does LegalSifter Review automatically redline/blackline a contract for me?

Accepted Answer

It does not. We have intentionally designed LegalSifter Review to not edit a contract automatically. We believe that given the limits of today's artificial intelligence, automatic redlines/blacklines offer more problems than benefits. Our opinion is best illustrated with an example.  Take the following three assignment provisions:   This agreement may not be assigned by either party without the prior written consent of the other.  This agreement may not be assigned by either party without the prior written consent of the other, except that assignment of this agreement by either party to a successor organization by merger or acquisition does not require the written consent of the other party.  This agreement may not be assigned by either party without the prior written consent of the other, except that assignment of this agreement by Buyer to a successor organization by merger or acquisition does not require the consent of the Supplier.  For our Assigning Rights and Obligations Sifter to edit these provisions accurately, it would need to coordinate at least five process steps.  Identify the assignment provision. Type the assignment provision (e.g., requiring consent of both parties; requiring consent of both parties, except in the case of a merger or acquisition of either party; requiring consent of both parties, except in the case of a merger of involving the Buyer), of which there are many more than three types. Identify the client's point of view on all possible assignment provision types. Apply the correct point of view to the correct assignment type. Make a grammatically correct update.  Yikes.   That's a lot of things that can go wrong. We want our clients to keep their hands on the wheel. LegalSifter Review is not a driverless car. It's a Combined Intelligence product, relying on the reality that an algorithm plus a human is better than either by itself.   For a client to set up their advice for an auto-redlining tool, it would have to anticipate every possible permutation of common provisions, and then set up business rules for each permutation. That's unreasonable.  Clients spend most of there time reading and understanding what's there and not there in a contract. They spend the second most time figuring out what their position or market position is within the context of existing and missing provisions. They spend the least amount of time typing in redlines. LegalSifter does the first two things really well.   Auto-redlining/blacklining is in its infancy as a technology. We have chosen to wait until we can eliminate some of these obvious problems. LegalSifter Review improves weekly, and we anticipate tackling these problems over time.

Question 46

Does LegalSifter Review work with Word or Google Docs?

Accepted Answer

Yes. The last step in using LegalSifter Review takes the user to Word, Google Docs, or any other word processing application. With LegalSifter API, LegalSifter Review may also integrate into your application or workflow seamlessly.

Question 47

Is there a plugin for Microsoft Word?

Accepted Answer

Not today. While LegalSifter Review exports to Microsoft Word and integrates to a Word workflow through either our LegalSifter API or some simple functionality in Word itself, it is not currently offered as a plugin.

Question 48

Does LegalSifter Review have reporting?

Accepted Answer

Yes. LegalSifter Review has a variety of reports as follows:  1) Sifter Settings (Playbook) Report: Admins may download an organization's playbook at any time.  2) Document Abstract: Any user may download an abstract of any sifted document at any time.  3) All Sifts Report: Admins may download a report of all Sifts across the organization in the All Sifts Report.  4) Sifter Trainer Report: Users and admins may download a report of all individual or organizational Sifter Trainers.

Question 49

Does LegalSifter Review integrate with my CLM or software through an API?

Accepted Answer

Yes. Through LegalSifter API, LegalSifter Review Professional edition clients may integrate LegalSifter Review into their application or workflow.

Question 50

Is LegalSifter Review offered in other languages?

Accepted Answer

Yes. LegalSifter Review, the application itself and not our Sifters, is currently available in the following languages:  Standard Chinese (Mandarin) English Croatian Spanish  Clients are using these languages when they have to negotiate English contracts with team members for whom English is a second language. Clients turn on the native language (e.g., Croatian) in LegalSifter Review  and offer advice in their native language and in English. Note that our Sifters only read English at this time.

Question 51

May I configure LegalSifter Review for a language not currently available?

Accepted Answer

Yes. If you are a LegalSifter Review Professional Edition client, and you require a language not already offered, we will configure our software in that language for you. Our Sifters only read English, but the application and the advice may be configured in another language.

Question 52

Does LegalSifter Review work for contracts outside the United States?

Accepted Answer

Yes. We have clients around the world using LegalSifter Review on English contracts. Because the advice is configurable in LegalSifter Review Professional, multinational organizations change the advice by jurisdiction - e.g., EU users may receive different advice than South Africa or China on limitation of liability or payment terms.  We have trained our Sifters on a cross-section of global English language contracts, so they will do a good job of recognizing novel language in different English dialects.

Question 53

What is the Document Abstract?

Accepted Answer

Any LegalSifter Review user may download a Document Abstract for any sifted Document when reviewing or negotiating an agreement. The Document Abstract instantly summarizes the terms of your contract, with the overlay of any advice available. In just a few seconds, our product generates a report that would take hours to prepare manually.

Question 54

What is a Document Type Template? What is a LegalSifter Document Type Template?

Accepted Answer

A Document Type Template is pre-determined bundle of Sifters, Advice and Sifter Settings targeted for a specific Document Type created by an individual LegalSifter Review Professional edition client.  A LegalSifter Document Type Template is a Document Type Template created by LegalSifter for use by its clients. In general, LegalSifter Document Type Templates are available out of the box for all major contract types covered by LegalSifter Review. LegalSifter Document Type Templates are available to both LegalSifter Review Essentials and Professional edition clients.

Question 55

Will you co-brand LegalSifter Review?

Accepted Answer

Yes. For our partners and for enterprise clients, we will co-brand LegalSifter Review as needed.

Question 56

Who is the ideal LegalSifter Review Concierge client?

Accepted Answer

LegalSifter Review Concierge was built by lawyers, data scientists, software engineers, and business operators for anyone that either does not have the time to review and negotiate contracts, or does not have a "do-it-yourself" mindset.  If you are the kind of person who reviews agreements and is willing to dig into the details and has the time, you should buy LegalSifter Review. Otherwise, you should consider LegalSifter Review Concierge and let us do it for you.

Question 57

What contract types does LegalSifter Review Concierge handle?

Accepted Answer

LegalSifter Review Concierge is appropriate for most English-language, business-as-usual agreements, defined as what any procurement function spends up to 80% of its time negotiating.   Business Associate Confidentiality / Non-Disclosure Consulting Data Processing Defense Federal Acquisition Regulation Supplement (DFARS) Federal Acquisition Regulation (FAR) General Terms & Conditions / Boilerplate Goods Hotel Information Security Service Shipping: Truckload Transportation & Brokerage Software and IT Sponsored Research  LegalSifter Review Concierge is not currently available for commercial property leases.

Question 58

How long does it take to implement LegalSifter Review Concierge?

Accepted Answer

All LegalSifter Review Concierge clients work with a designated Concierge, a member of our Sifting Services team who is responsible for ensuring your subscription is successful.   For LegalSifter Review Concierge clients that ask us to redline the agreement only, we can handle LegalSifter Review Concierge deposits almost immediately. We require the following:  Kickoff meeting Setup stage where we configure LegalSifter Review for your point of view. Test sift where we redline a test agreement for you  To the extent you are comfortable with our out-of-the-box advice, we will begin work as soon as you sign off on a test sift. Clients are typically up and running in days or a week or two.  ________  For LegalSifter Review Concierge clients that ask us to redline and negotiate their agreements, the Setup stage is more expansive. In addition to the above, we discuss the process and strategies for negotiating agreements. Clients are typically up and running in weeks.

Question 59

Who are the people reviewing and negotiating my contracts?

Accepted Answer

Lawyers with contract experience that work for LegalSifter, or with your permission, who work for either a law firm, themselves, or an alternative legal service provider.   All LegalSifter Review Concierge clients work with a designated Concierge, a member of our Sifting Services team who is responsible for ensuring your subscription is successful.

Question 60

Does LegalSifter Review Concierge have reporting?

Accepted Answer

Yes. All LegalSifter Review Concierge clients receive a dashboard report that includes, at a minimum, the Document Deposit Credits used, the average turnaround time (in hours), the Document Deposit history line item detail and summarized by month and quarter. We use Salesforce.com for our reports and dashboards.

Question 61

How fast will you turnaround a contract redline?

Accepted Answer

Same or next business day. We hit those turnaround times the vast majority of the time.

Question 62

How fast will you complete a negotiation?

Accepted Answer

We will turn our first redline the same or next business day most of the time. Ultimately, the negotiation timeline is a function of the counterparty. We anticipate publishing turnaround times on negotiations a little later in 2022.

Question 63

Why do you say "Don't Buy CLM?"

Accepted Answer

Don't Buy CLM. We believe that organizations shouldn't buy a CLM. They cannot maintain it.   Manage your contracts like you manage your money at a bank: When you deposit a check at a bank's ATM, you expect the money to appear on your banking app on your phone in seconds. You do not care how the money got to your phone or what the software is called. You only want to manage your financial life.   CLMs don't operate like a bank ATM. If banks operated like CLMs, you would have to deposit your check, walk around the other side of the ATM and pull it out of the machine, carry it to the vault, login into another piece of software, enter the check amount, the payor, the payor's address, the payee, the check date, the account number, the routing number, issue and maintain login credentials to the payee, design and organize reports for the payee and the payor, etc. None of those activities are core to running your financial life, just as maintaining a CLM repository is not core to running your business.      Organizations should purchase a Contract Administration as a Service (CAAAS) product like LegalSifter Organize Concierge with a data quality guarantee. Let contract administration experts organize signed agreements while you run your business.

Question 64

Does LegalSifter Organize Concierge include a CLM?

Accepted Answer

Yes. At no additional cost to you, we include a CLM from one of our CLM partners.