LegalSifter Control FAQs
Explore our FAQs to find answers to common questions about our practical and powerful contract management solutions.
Are you SOC 2 compliant?
Yes. LegalSifter meets SOC 2 compliance standards.
Can I export my documents and data from the platform?
Yes. You can export both your contracts and associated data at any time.
Can I integrate LegalSifter Control with my existing tools?
Yes. LegalSifter Control supports integrations using standard connectors and APIs. These integrations are scoped collaboratively with your technical team to ensure they meet your specific needs.
Can I use AI in the platform to extract data from my contracts?
No. LegalSifter Control does not currently use AI features. If you’re looking for AI-powered contract data extraction, our Contract Logix CLM platform is a better fit.
Do you offer technical support for your products?
Yes. LegalSifter offers unlimited free technical support from Client Support five (5) days a week from 8 a.m. to 8 p.m., Monday through Friday, Eastern Time, not including the following USA holidays: New Year’s Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Clients and partners may reach us via chat on www.legalsifter.com, chat within LegalSifter Review, email at [email protected], or phone at +1 724-221-7438 (SIFT). LegalSifter offers emergency support on weekends and off-hours. Clients and partners may access at any time self-paced videos and documentation available in our Online Help Center.
Do your products include free product updates?
Yes. All of our subscriptions include free updates for our clients. Because our software is delivered as a service in the cloud, clients receive these updates automatically. We release updates weekly. Clients can expect new and improved Sifters, playbooks, and ongoing software enhancements from LegalSifter.
Does the software have configurable automated workflows?
No. LegalSifter Control is designed to be a simple, easy-to-use CLM solution without the complexity of configurable workflows. If you need automated, customizable workflows, we recommend exploring our Contract Logix platform.
How do I migrate my old contracts?
Easily and securely transfer your contracts to your Contract Logix instance.
How do you handle enhancement requests?
Clients and partners may submit enhancement requests through [email protected] or directly to their assigned Growth team member. Clients and partners may also request new Sifters specifically with our Sifter Ideas form.
How long does it take to implement?
Most clients are fully onboarded to LegalSifter Control in 90 days or less.
How secure is the platform?
LegalSifter uses industry-standard security practices to ensure your data is protected. For detailed information, please contact our team.
Which e-signature platforms do you support?
LegalSifter Control integrates with DocuSign and Adobe Sign.