Welcome to LegalSifter Support
Whether you’re reviewing contracts, managing metadata, or navigating your CLM system, we’re here to ensure you get the most out of your LegalSifter solution.
Need help now?
We are here to help. You can contact us in the following ways:
Email: [email protected]
Chat: Once logged in, use the chat bubble in the application to search for help or start a conversation. Our Support team is available Monday through Friday from 8:00 AM – 8:00 PM ET.
Call: 1-724-221-7438
Trouble logging in?
Use the appropriate application link below:
Prefer self-paced education?
Visit our Education Resources for learning modules designed to support the LegalSifter contract management experience. To request access or ask a question, email [email protected].
What our clients are saying
“Before, I opened a contract and dove in blind. Now I run it through LegalSifter first. LegalSifter Review cuts the time in half, providing more reliability and ensuring compliance.”
Kimberly Karr
Support FAQs
Do your products include free product updates?
Yes. All of our subscriptions include free updates for our clients. Because our software is delivered as a service in the cloud, clients receive these updates automatically. We release updates weekly. Clients can expect new and improved Sifters, playbooks, and ongoing software enhancements from LegalSifter.
Do you offer technical support for your products?
Yes. LegalSifter offers unlimited free technical support from Client Support five (5) days a week from 8 a.m. to 8 p.m., Monday through Friday, Eastern Time, not including the following USA holidays: New Year’s Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Clients and partners may reach us via chat on www.legalsifter.com, chat within LegalSifter Review, email at [email protected], or phone at +1 724-221-7438 (SIFT). LegalSifter offers emergency support on weekends and off-hours. Clients and partners may access at any time self-paced videos and documentation available in our Online Help Center.
