Got a Question? We’ve got an answer.
Explore our FAQs to find answers to common questions about our practical and powerful contract management solutions.
Do your products include free updates?
Yes. All of our subscriptions include free updates for our clients. Because our software is delivered as a service in the cloud, clients receive these updates automatically. We release updates weekly. Clients and partners can expect new and improved Sifters, new and improved playbooks in LegalSifter Review, and ongoing software enhancements for LegalSifter Review and LegalSifter Organize in our weekly releases.
Do you offer unlimited free training for your products?
Do you offer unlimited free technical support for your products?
Yes. LegalSifter offers unlimited free technical support from Client Support five (5) days a week from 8 a.m. to 8 p.m., Monday through Friday, Eastern Time, not including the following USA holidays: New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Clients and partners may reach us via chat on www.legalsifter.com, chat within LegalSifter Review, email at help@legalsifter.com, or phone at +1 724-221-7438 (SIFT). LegalSifter offers emergency support on weekends and off-hours. Clients and partners may access at any time self-paced videos and documentation available in our Online Help Center.